Express service from Immigration Department
PUTRAJAYA: The Immigration Department is going on an information technology push, which will enable electronic tracking of applications for Permanent Residence, on-the-spot maid application approvals and Visa On Arrival (VOA) for almost all foreigners.
Immigration director-general Raja Azahar Raja Abdul Manap said this was in addition to the one-hour passport renewal service already available at selected Immigration offices in the country.
“This is part of the department’s efforts to improve our delivery system to better serve the public and also improve our efficiency,” he told The Star.
On PR applications, which have come in for criticism from the public, Raja Azahar said that from next year all applications would be keyed in electronically and the applicants would be able to know the status at any given time during the processing period.
“Immigration officers have had difficulty tracking files. From next year, at the click of the mouse, we will be able to know the status of a PR application and which government agency was reviewing it.
“The applicant will also be able to know whether the application is undergoing security vetting, being processed at the Immigration Department or Home Ministry level or whether it has been approved.
“Hopefully, with this in place, the processing time can be shortened to maybe a year.”
PR application has been a bane for many foreign spouses married to Malaysians, with many claiming to being given the run-around whenever they checked on the status of their applications.
Another complaint is that PR status is still not being granted despite waiting for more than 15 years.
On applications for foreign domestic maids, Raja Azahar said that if the documentation were in order, the department would approve them within a day or immediately.
The Immigration Department Electronic Application System (Ideas) also allows for online applications and extension of passes for maids.
“All applications can now be done using Ideas and registered agencies may submit their applications online via www. imi.gov.my.
“Some of the state offices and our head office here are already approving the renewal for maids immediately,” said Raja Azahar.
He said the department was also working on providing Visa on Arrival (VOA) for most tourists, except those from Israel and 21 African countries.
Immigration director-general Raja Azahar Raja Abdul Manap said this was in addition to the one-hour passport renewal service already available at selected Immigration offices in the country.
“This is part of the department’s efforts to improve our delivery system to better serve the public and also improve our efficiency,” he told The Star.
On PR applications, which have come in for criticism from the public, Raja Azahar said that from next year all applications would be keyed in electronically and the applicants would be able to know the status at any given time during the processing period.
“Immigration officers have had difficulty tracking files. From next year, at the click of the mouse, we will be able to know the status of a PR application and which government agency was reviewing it.
“The applicant will also be able to know whether the application is undergoing security vetting, being processed at the Immigration Department or Home Ministry level or whether it has been approved.
“Hopefully, with this in place, the processing time can be shortened to maybe a year.”
PR application has been a bane for many foreign spouses married to Malaysians, with many claiming to being given the run-around whenever they checked on the status of their applications.
Another complaint is that PR status is still not being granted despite waiting for more than 15 years.
On applications for foreign domestic maids, Raja Azahar said that if the documentation were in order, the department would approve them within a day or immediately.
The Immigration Department Electronic Application System (Ideas) also allows for online applications and extension of passes for maids.
“All applications can now be done using Ideas and registered agencies may submit their applications online via www. imi.gov.my.
“Some of the state offices and our head office here are already approving the renewal for maids immediately,” said Raja Azahar.
He said the department was also working on providing Visa on Arrival (VOA) for most tourists, except those from Israel and 21 African countries.
posted by SEE FU at 8:56 AM
0 Comments:
Post a Comment
<< Home